Want To vs Have To

Of course, it’s better to have people act because they want to vs have to.

Like everything, it depends.

Going back to the team I led decades ago. When asked to perform a task, I would typically get the same set of volunteers. They are the ones I can always count on.

Unfortunately that’s not the case for my new team. It’s so quiet that one can hear a dog fart.

In a crisis situation, asking for volunteers is not ideal.

A lifeguard resuscitating a person would not shout, “Someone call 911!”

Instead, lifeguard will need to select a specific person.

You! What’s your name. Do you have a phone? If yes, call 911. This create accountability vs having everyone calling 911.

Know the situations!